1. CUSTOMER FOCUS We focus on customer satisfaction, providing creative, competitive and quality solutions. 2. TEAMWORK We use our Synergy as a basis for a common goal, sharing information and knowledge. 3. BUSINESS ETHICS Professionalism, moral integrity, loyalty and confidentiality are the cornerstones of our ethical conduct. 4. INNOVATION We encourage continuous improvement and profitability to achieve total quality. 5. COMMITMENT We take care to meet the requirements of our customers and legal regulations. 6. PERSONAL We train, we raise awareness, we motivate and we have the experience of our staff. 7. QUALITY We implement a quality management system based on continuous improvement. 8. ENVIRONMENT Respect for the environment, pollution prevention and energy optimization. 9. OCCUPATIONAL SAFETY We use continuous improvement in the prevention of occupational hazards and health surveillance.